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  • Email : sales@h2products.co.uk

01278 423823

sales@h2products.co.uk

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Shipping & Handling

a) New Equipment .Wherever possible ‘new’ appliances will be delivered direct from the equipment supplier; all items must be checked and signed for on delivery by a responsible person. Very occasionally an item may be damaged during transit, it is essential to check for damages prior to signing the delivery note. Please note any damages must be reported within 24hours of the delivery by telephone, and followed up in writing by email within 48hours stating the damage/defects of the item received from the carrier, we will not accept any claims made after this time. (This does not affect your statutory rights). Standard UK delivery excludes Northern Ireland, Highlands, Isle of Man and Isle of Wight.

Customers are responsible for ensuring that products ordered will fit through doorways and into their premises. H2 Products Ltd cannot accept responsibility if it will not fit. Any carriage charges caused by an aborted delivery are the customer’s responsibility. Delivery does not include unpacking or positioning or assembling items. Delivery of equipment will be made kerb side. It does not include the negotiation of lifts or stairs.

b) Used Equipment. Delivery of equipment will be made to the ground floor entrance to the building. It does not include the negotiation of lifts or stairs.

Customers are responsible for ensuring equipment purchased will fit through doorways and into their premises. H2 Products Ltd cannot accept responsibility if it will not fit. Any carriage charges caused by an aborted delivery are the customer’s responsibility.

Delivery does not include unpacking, positioning or assembling of items.

Delivery charge is to mainland UK only (excluding some Scottish postcodes). Should you buy this item and live outside mainland UK or Scotland please enquire with regard to delivery charge. Please be sure to check goods for any damage before signing for them. We will not accept damaged goods once the delivery note has been signed for. Items are shipped daily. Most UK orders arrive within 1-10 working days of the order being placed. We use various courier companies which are dependent on size and weight of item. Please ensure there is adequate access for larger items as we cannot be held responsible if items are too large for access. Please note that our couriers cannot take large or heavy items into your premises, they will take them as close as possible to your door.

Our Mission

 

“At H2 Catering Equipment we have a mission to provide commercial catering equipment at affordable prices. To do this we have established strong relationships with our suppliers to ensure we get the best quality commercial catering equipment around” – Dale Howard – Director

H2 Catering Equipment would like to wish you a Very Happy Christmas and a Prosperous 2019. Please note our Christmas shutdown is from Friday 21st December @ 5pm and we re-open in the New Year on Wednesday 2nd January @ 08.15am. For Pre Christmas delivery, orders must be placed by 11 am on Wednesday 19th December for Economy delivery or by 11 am Thursday 20th December on overnight delivery. Any orders placed after 11 am on Thursday 20th December will be delivered in the New Year. Dismiss